Introduction

At WCDC, we are committed to protecting the privacy and confidentiality of the personal data collected from individuals accessing our services. This Privacy Policy outlines how we collect, use, store, and disclose personal data. By accessing our services and services website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

1.1 Personal Data

We may collect and process the following types of personal data:

a) Contact Information: Including but not limited to name, address, email address, telephone number, and any other contact details provided voluntarily by the individual.

b) Demographic Information: Such as age, gender, race, ethnicity, household income, and other relevant information provided voluntarily during the application process or through interactions with our organization.

c) Financial Information: Such as income details, credit history, bank account information, and other financial information required to assess eligibility for our services or to process payments and donations.

d) Housing and Employment Information: Including current and previous addresses, employment history, and other relevant details needed to evaluate housing needs and eligibility.

1.2 Non-Personal Data

We may collect and use non-personal data, which does not directly identify individuals. This may include aggregated and anonymized information about website usage, demographic trends, and statistical data that helps us improve our services and understand the needs of our target population.

2. Purpose and Use of Personal Data

We collect personal data for the following purposes:

a) To assess eligibility for our programs and services.

b) To process applications, provide housing counseling, and facilitate the home ownership process.

c) To communicate with individuals regarding their applications, inquiries, or requests for assistance.

d) To respond to feedback, comments, or complaints.

e) To send periodic newsletters, updates, and promotional materials related to our programs and services (with the option to opt-out).

f) To comply with legal obligations and regulatory requirements.

g) To analyze and improve our services, website, and overall operations.

3. Data Sharing and Disclosure

3.1 Third-Party Service Providers

We may engage third-party service providers who assist us in operating our organization and providing our services. These service providers may have access to personal data but are strictly bound by confidentiality and are prohibited from using such data for any other purpose.

3.2 Legal Requirements and Safety

We may disclose personal data if required by law or in good faith belief that such action is necessary to:

a) Comply with legal obligations or respond to lawful requests from government authorities.

b) Protect and defend our rights, property, or safety, or those of our staff, volunteers, or clients.

c) Prevent or investigate potential fraud, unauthorized access, or illegal activities.

3.3 Consent

We will not disclose personal data to third parties for marketing purposes without obtaining explicit consent from the individual concerned.

4. Data Security

We employ appropriate technical, administrative, and physical safeguards to protect personal data from unauthorized access, disclosure, alteration, or destruction. We regularly review and update our security measures to ensure the ongoing confidentiality, integrity, and availability of personal data.

5. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When personal data is no longer needed, we will securely dispose of it in accordance with our data retention and destruction policies.

6. Your Rights

Individuals have certain rights regarding their personal data, subject to applicable legal requirements. These may include the right to:

a) Access and obtain a copy of their personal data held by us.

b) Correct or update their personal data if inaccurate or incomplete.

c) Request the deletion of personal data under certain circumstances.

d) Object to or restrict the processing of personal data in specific situations.

e) Withdraw consent previously provided for the processing of personal data.

To exercise these rights or inquire about the personal data we hold, individuals may contact us using the information provided in Section 8.

7. Links to Third Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such websites. We encourage individuals to review the privacy policies of these third-party websites before providing any personal data.

8. Contact Us

For any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us at:

Westside Community Development Corporation

2226 W Michigan Street

Indianapolis, IN 46222

homeownership@wcdcindy.ngo

Changes to this Privacy Policy may occur from time to time, and the updated version will be posted on our website with the revised effective date.

By continuing to access our services and/or our services website, you indicate your acceptance of this Privacy Policy and any subsequent modifications.